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Support Contact Us Community Login Who We Serve Physicians Pharmacists Health Systems Partners LTPAC Solutions Telehealth Video Chat Secure Texting & SMS Patient Experience Secure Texting & SMS Patient Reminders Broadcast Electronic Forms Patient Portal Office Productivity Electronic Fax Messenger Direct Secure Messaging Electronic Forms Resources Company Leadership Press & Media Our Partners Plans & Packages Schedule Demo Who We Serve Physicians Pharmacists Health Systems Partners LTPAC Solutions Telehealth Video Chat Secure Texting & SMS Patient Experience Secure Texting & SMS Patient Reminders Broadcast Electronic Forms Patient Portal Office Productivity Electronic Fax Messenger Direct Secure Messaging Electronic Forms Resources Company Leadership Press & Media Our Partners Plans & Packages Schedule Demo Support | Contact Us | Community | Login How to keep schedules full No-shows and avoidance in care have significant impacts on patient outcomes and practice operations. Learn 3 easy ways you can keep schedules full. Watch Webinar -- DELIVER THE BEST IN-PERSON & VIRTUAL CARE Healthcare's Complete Communication Platform Enhance your patients’ experiences, boost office productivity, and drive organizational profitability—all from one location. Learn More -- OFFICE PRODUCTIVITY Easily manage documents and collaborate Create a collaborative practice, while also eliminating lost documents or need for a paper trail. Learn More About Office Productivity Schedule a Demo -- Safe and convenient care with Telehealth Your no-downloads, web-based, HIPAA-compliant telehealth tool. NEW! Multi-language invites and screenshot capabilities now available. Learn About Video Chat Schedule A Demo -- A Single, Unified Inbox from Updox The Updox Communication Platform helps you deliver the best virtual and in-person care and focus on what matters most—your patients. Updox works seamlessly with most EMRs and is the only place to manage all your work and communications to ensure safe and efficient care. Office Productivity Spend less hours on manual tasks or multiple system logins, and more time focusing on patients. Our products improve staff satisfaction by streamlining administrative tasks in cost- and resource efficient ways. Electronic Fax Electronic Fax Eliminate wasted time, money, paper and lost documents from manual faxing. Learn More Electronic Forms Electronic Forms Skip the paper and capture patient information instantly. Learn More Internal Messenger Internal Messenger Simplify internal communication and easily collaborate with your team. Learn More Patient Experience Interact with patients in a new way by engaging them where they are — on their mobile devices. Our products are ideal for increasing your patients’ access to care and information through convenient, secure channels. Video Chat Video Chat Increase a patient’s access to care in a safe, secure, easy-to-use and efficient way. Learn More Secure Texting & SMS Secure Texting & SMS Reduce no-shows and cut down on phone tag by communication with patients where they are — on their phones. Learn More Electronic Forms Electronic Forms Skip the paper and capture patient information instantly. Learn More Patient Reminders Patient Reminders Notify patients about appointments and decrease no-shows and missed revenue opportunities using emails, texts and voicemails. Learn More Broadcast Broadcast Utilize a campaign strategy to increase patients’ access to information in a convenient and efficient way. Learn More Patient Portal Patient Portal Create a secure, organized area for patients to access information about upcoming appointments, medical records and bill payments. Learn More "We first selected Updox for Electronic Fax in 2019, to work alongside our EHR. Then COVID hit and we wanted to offer Telehealth services. We needed a system that would support our healthcare providers and patients. We found that with Updox." —Fairfield Medical Center Physicians Pharmacists LTPAC Health Systems Manage everything from one platform Updox is the only place to manage all your work and communications that happen outside of the EHR—see how our products work seamlessly together. Video Chat Secure Texting & SMS Electronic Fax Patient Reminders What sets us apart from the rest No additional download or equipment for patient + clinician “I’m really pleased with how well Updox Video Chat works. It’s user-friendly with no required hardware or downloads. I’m excited about the way it allows me to connect with patients and colleagues.” —Brian Nyberg, MD Read More Works anywhere, on any device seamlessly “The biggest benefit Updox offers is the ability to do multiple things at one time. We can send a document to a chart, file it and route it to other departments. The efficiency and workflows are amazing. We can fax to multiple outside offices and file the document in the chart—all at the same time. —Zach McCarty, OD, SouthEast Eye Specialists Read More Remote, secure patient communication “We appreciate the ability to automate tasks with Updox. We can send messages to specific patients, certain groups or the entire patient base in just a few clicks. We can edit documents and file them immediately. That saves us so much time." —Radley Griffin, MD Read More Updox by the numbers 470K Users trust Updox every day 150M Patients in our database 1M Secure Video minutes logged in March We’ve compiled the resources you need to help you through these times Updox Vaccine Communications Workflows You understand the challenges of getting patients in twice for a shot that includes mild COVID-19 symptoms. Proactive communication and follow-up are required to make these vaccinations effective. Watch the Recorded Webinar Interview with Central Ohio Primary Care The COPC group needed a better fax solution. And when COVID-19 struck, they quickly added a telehealth platform. See how they made these seamless transitions to more easily maintain patient care... Watch the Interview 5 Questions to Ask When Looking for Telehealth You don’t have to sacrifice security for ease of use. It’s possible to implement a HIPAA-compliant telehealth solution that’s as easy to use as making a phone call… Read Blog Ready to get started? Schedule Demo Our Partners Community Privacy Policy Master Service Agreement Security Statement Press Releases Media Kit Events Certifications Leadership Careers Copyright © Updox. All rights reserved. Schedule Demo 6555 Longshore St. Dublin, Ohio 43017 866-my-updox info@updox.com Copyright © Updox. All rights reserved. Getting started is simple: Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve. Updox makes it easy: Broad solution that works together better than any individual product Understand and be ready to use in less than 30 minutes Designed specifically for out-of-hospital providers and pharmacists Dedicated On-Boarding and Customer Success expertise Phone, email and live chat support Outdated Browser Detected Our website has detected that you are using an outdated browser. Using your current browser will prevent you from accessing features on our website. An upgrade is not required, but is strongly recommended to improve your browsing experience on our website. Use the links below to download a new browser or upgrade your existing browser. Mozilla Firefox Google Chrome Microsoft Edge Apple Safari Continue to Site...